Contact getPDFpress

Questions, bug reports, privacy requests, and suggestions all go to one inbox, read by the person who actually runs the site.

What to include for the fastest help

1. Which tool you were using and what you expected to happen.
2. Your file's rough size and page count. Never send the document itself unless we ask and you are comfortable.
3. Any error message you saw, word for word.
4. Whether you were on phone or computer.

Before you email

The answer might already be written down. The Learn library covers the common situations: files that will not reach a target size, uploads that keep failing, scans that stay large, and how each tool behaves.

For privacy questions, the privacy policy describes exactly how files are handled, including the 30-minute auto-delete and the ConvertAPI disclosure for Word conversions.